FAQs

Frequently Asked Questions (FAQ)

1. What is an authentic replica retro soccer jersey?

Our jerseys are high-quality replicas of retro jerseys, designed to capture the look and feel of the original jerseys from the past. While they are not the original jerseys produced during the historical time periods, they are crafted with attention to detail to closely resemble the authentic designs and materials used at the time.

2. Are your jerseys authentic?

Yes, our jerseys are authentic replicas. This means they are reproductions made to represent the original jerseys accurately. They offer the same aesthetic and quality as the originals, but are newly manufactured to ensure they are in pristine condition.

3. What sizes do you offer?

We offer a range of sizes to cater to our diverse customer base. Our sizes typically include youth sizes (XS to XL) and adult sizes (S to XXXL). Please refer to our size guide for detailed measurements.

4. How do I choose the right size?

To choose the correct size, we recommend checking our size guide, which provides detailed measurements for each size. You can find the size guide on each product page.

5. Can I personalize my jersey with a name and number?

Yes, we offer customization options for most of our jerseys. You can add a custom name and number to your jersey for free. Please note that customized jerseys may take slightly longer to ship.

6. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) as well as PayPal for online payments. All transactions are processed securely through our payment gateway.

7. How much does shipping cost?

Shipping costs vary depending on your location and the shipping method selected at checkout. We offer standard and expedited shipping options. You can calculate the shipping cost during the checkout process before making your payment.

8. How long will it take to receive my order?

Delivery times depend on your location and the shipping method chosen. Generally, orders are processed within 5-10 business days. Standard shipping within the United States typically takes 5-10 business days, while expedited shipping may arrive sooner. Refer to our Shipping policy for complete details. 

9. What is your return policy?

We aim to ensure your satisfaction with every purchase. Jerseys can be exchanged within 15 days of receipt. Non-customized jerseys are eligible for exchange with a $15 per jersey restocking fee. Customized jerseys, including those with personalized names or numbers, cannot be exchanged. Customers are responsible for return shipping fees. Please refer to our size guide before ordering to ensure the correct size. If you receive incorrect items, please contact us immediately for assistance at info.vpfk@gmail.com.

10. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at info.vpfk@gmail.com or through our DM on Instagram. We strive to respond to all inquiries within 24 hours.

11. Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times may vary. Please select your country during checkout for more accurate shipping information.

12. Are there any discounts available for bulk orders?

We offer discounts for bulk orders depending on the quantity and products ordered. Please contact our customer support team for more information on wholesale pricing and discounts.

13. What is the order cancellation policy?